It has been said that the fire service is hours upon hours of sheer boredom interrupted by moments of chaos. That is exactly what happened on the hot, humid afternoon of Wednesday June 4, 2025 in the City of Springfield, MA. At 2:55 p.m. SFD fire companies were toned out to respond to 87 Pheland St. for a reported structure fire. Companies arrived on location to find light smoke showing from the second floor of a two story wood frame dwelling and went to work on a room and contents fire. Three minutes into that fire, with half of the departments resources now committed on scene or en route, Engine company one, who had just left the repair garage and was heading back to quarters, spotted a column of black smoke three blocks from their location on Bay St. and asked Fire Alarm if any 911 calls were being received for that area to which the dispatcher responded that no, no calls were coming in. When engine one arrived on scene at 47-49 Dawes St., it was just then that five 911 calls were put in for the fire. Engine one stretched their hand line while the remainder of the first alarm assignment was toned out and went to work. A second alarm for Dawes St. was sounded and, as companies cleared from Pheland, they responded directly to Dawes. With one fire in the overhaul phase and one now at a second alarm, all eight city firehouses were now empty and over half a dozen area departments were called for mutual aid. The fire on Dawes Street, which started on the second floor in the kitchen, was mostly knocked down within 20 minutes but companies had to overhaul both the second floor and attic and required fresh troops to rotate in due to the heat and humidity. While no significant injuries were sustained by residents, 11 people were displaced by the fire and were assisted by the Red Cross. The cause of the fire remains under investigation.