Hillsborough County Fire Rescue has promoted Ricardo "Rik" Pardo to Senior Program Coordinator in the department's Emergency Dispatch Communications Center. Pardo offers over 18 years of experience to the company, with the majority of his time committed to emergency communications.

According to officials, Pardo has been a valued leader, mentor, and advocate for the division, helping to enhance operations and grow teams. His dedication to professionalism, ethics, and service has improved communication and coordination during emergency situations.