Our COVID Response Guide for Current and New Clients
By BAGOLIE FRIEDMAN INJURY LAWYERS, Correspondent | April 02, 2020 | NEW JERSEY
Story No. 040220102
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Our Priority Is You!
While the coronavirus has changed life for everyone, it has NOT changed our first priority to you: Protecting your safety and legal rights! Know that we are following all state and federal safety precautions here at the law firm. Thanks to our state-of-the-art technologies, we won't have to meet in person. Our lawyers and dedicated staff will continue to provide uninterrupted service to all our clients and new clients throughout this public health emergency. So, contact us if you have a question about an existing case or a new matter. Most importantly, stay safe and out of harm's way.
We Are Here to Answer Your Questions and Protect Your Rights During this Crisis
We prepared this guide to help answer the most common concerns we are hearing right now from clients and new clients during the unprecedented public response to the coronavirus. If you have a specific question you would like answered, don’t hesitate to reach out directly via the contact information listed here in this newsletter.
Q. How are you handling current cases?
A. We are continuing the work we do to build successful cases for our clients via technologies put into place long before the COVID-19 crisis, including online meetings, video conferencing, email and phone. Even with many local, state and federal courts closed, we continue the following activities:
-Legal research on all matters
-Case review and investigation
-File correspondence, including complaints and legal briefs
-Video depositions and hearings, when allowed
-Settlement demands and negotiation
You can also rest assured that we will contact you directly if cancellations or other factors related to the COVID-19 response impact your case.
Q. Is there anything else I can do to help move my case forward?
A. All of us will be relying more on emails, telephone calls and other forms of electronic communication in the weeks ahead. We will try every means available to contact you if there is an urgent response needed in your case. The best way you can help is to keep an eye on emails and check messages on a regular basis, and then respond as soon as possible.
Q. With the courts closed, should I wait until they are open again to call about an injury?
A. All new client matters can be started with a phone call. We will immediately begin the assessment and investigation necessary to open a case, get it filed and make arrangements to move the case forward. New clients will NOT need to meet with us in person for several months, depending on the circumstances of the case.
One of our greatest concerns is that those who have already suffered an injury – or those who will in the future – will wait until after COVID-19 measures are relaxed before they contact our office. The longer the delay in starting legal action, the more difficult it is to pull together the facts, investigate and preserve important evidence, and ensure that all necessary paperwork has been filed in a timely fashion. This can ultimately compromise the outcome of a case.
We Are Here to Help
Bottom line – negligence and injuries are still happening. Our guarantee to our clients and new clients is that justice will not be delayed, even during the extraordinary measures now being taken to slow the virus.
This article is a direct street report from our correspondent and has not been edited by the 1st Responder newsroom.