December 08, 2019
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BSFR Deploys Foreign Language Interpretation Card to Enhance Service Delivery
By MICHAEL KANE
1st Responder Network
This article is a direct street report from our correspondent and has not been edited by the
1st Responder newsroom.
By Michael Kane, Battalion Chief/PIO
The Broward Sheriff's Office Fire Rescue Foreign Language card in a laminated 8.5 x 11 inch form used to identify the language of a patient or victim during crisis intervention.
A growing number of citizens we encounter speak languages other than English as their primary form of communication. These languages can often limit our understanding of their illnesses or urgency of their needs. To address this ever-growing need in South Florida, the Broward Sheriff's Office Fire Rescue has developed a language assistance card to be carried on all emergency apparatus. The card is a 8.5 x 11 inch laminated instrument which displays the message "Point to your language. An interpreter will be called. The interpreter is provided at no cost to you." Over 2 dozen languages are represented. The patient or victim needs only to identify his/her language to the first responder. The first responder will then contact the communications center and a language interpreter will be connected with the party in need.
The Broward Sheriff's Office boasts over 5,000 personnel, many who speak a wide variety of diverse languages. As such, a large cadre of personnel volunteer as language interpreters to aid police and fire personnel when faced with the challenge of a language barrier. This service is available to our personnel 24 hrs a day.
The Broward Sheriff's Office is a forward-leaning agency that is committed to being at the forefront of enhancing the service delivery model to our community.
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